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Links To Tutorials Need to improve your Readers' Advisory skills? These tutorials will give you some fresh ideas.
NoveList from Ebsco Publishing provides a downloadable staff training manual that is an excellent course on Readers' Advisory as well as the ins and outs of the NoveList database. For those of you fortunate enough to work in libraries that subscribe to NoveList, this is a resource not to be missed.
Reader's Advisory: The Complete Spectrum by Mary K. Chelton and Duncan Smith from the South Jersey Regional Library Cooperative. These handouts from a program they led, cover R.A. from do's and don'ts to how to read a book in five minutes. They stress the importance of customer service first and foremost, which means LISTEN, LISTEN, LISTEN!
Reader's Advisory Work With Genre Fiction by Prof. William Robinson from the University of Tennessee. These are the lecture notes from his class on Reader's Advisory in the School of Information Science. They provide an excellent description of a good Reader's Advisory Interview, along with the requirements for a good Readers' Advisory Program. Some of the information provided may be more than what you want, but it is a thorough description of how to provide good R.A. in your library, from budgeting, to staff, to training.
Readers' Advisory from Ohio Reference Excellence (ORE), a web-based reference training course, is part of the second module that covers the Reference Interview. The entire course is an excellent overview on providing good reference service and this particular section offers some very good tips.
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